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Our aim is to establish a long-term partnership with our customer, not
simply to sell a piece of kit. The basis of the partnership is the
concept of shared value. We work with you both initially and in the long
term to identify where Dow Corning technology, services, know-how,
understanding, globality, certainty and reliability can create value for you
and to quantify that value to enable you to take decisions based on the best
available data.
Typically, our customers can generate value from:
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new or enhanced market penetration through superior performance
differentiation
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increased margins leveraged by premium products
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cost savings through replacement of existing production processes
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environmental, health and safety benefits through the adoption of an
intrinsically eco-friendly manufacturing technology.
The return to Dow Corning for customer access to our proprietary
Intellectual Property and know-how and the right to full use both for
production and further innovation is based on a negotiated share of the value
created and agreed. Our objective is to build a lasting customer
relationship that moves from the initial interaction to further and multiple
successes based on our understanding of your business and delivery by us of
innovative solutions aimed at generating sustained value for you.
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