Revised: November 24, 2013
This privacy statement covers Dow Corning’s corporate website,
www.dowcorning.com. Dow Corning Corporation, hereinafter referred as
Dow Corning, is the sole owner of information collected on this site.
1. Our pledge to you
Your privacy is important to us. Dow Corning is committed to safeguarding
your privacy online. If you have questions about this Statement, please contact us.
Dow Corning will:
NOT sell, rent, or lease your personal information
NOT keep you on our mailing lists if you have requested to be removed
NOT share your information with any trading partners unless you have
requested information, products, or services that can be best handled by
Dow Corning will:
Treat your privacy very seriously and will adhere to this Privacy
Promote this Privacy Statement internally so all employees abide by it
Keep this Privacy Statement accurate.
This Privacy Statement is subject to change so check back often.
2. What information do we collect and what do we do with it?
Like most standard Web site servers, we use log files to capture IP address,
browser type, machine ID, referring/exit pages, platform type, date/time stamp,
number of clicks, and other information. We use this information to analyze
trends, administer the site, track users' movement in aggregate, troubleshoot
problems, and gather broad demographic information for aggregate use. IP
addresses, etc., are not linked to personally identifiable information.
If you are also registered (by providing your e-mail address when asked in a
variety of places), we capture your e-mail address in our log files in order to
understand your interests to better serve you.
E-Mail and “Contact Us” Forms Submitted
If you contact Dow Corning via e-mail or a “Contact Us” form, we may keep a
record of that correspondence. We will try to respond in a timely manner. Dow
Corning also occasionally asks users to complete surveys that we use for
research purposes. From time to time we may provide you with special offers
based upon information you have provided within your e-mail. Note: If you
unsubscribe or remove yourself from our mailing lists it will not stop e-mail
that responds to your specific request or activities. Examples of such requests
or inquires are responses to your inquiries (e.g., “Contact Us”), follow up
e-mail on samples, order confirmations, and other activities not listed
Third Party Privacy
Dow Corning uses pixels, or transparent GIF files, to help manage online
advertising. These GIF files are provided by our ad management partner,
DoubleClick. These files enable DoubleClick to recognize a unique cookie on
your Web browser, which in turn enables us to learn what advertisements bring
users to our website. The cookie was either placed by us or by another
advertiser who works with DoubleClick. With both cookies and spotlight
technology, the information that we collect and share is anonymous and not
personally identifiable. It does not contain your name, address, telephone
number, or email address. For more information about DoubleClick, including
information about how to opt out of these technologies, go to www.google.com/privacy/privacy-policy.html.
By providing your e-mail address (e.g., completing a “Contact Us” form,
accessing a product data sheet, accessing an application, applying for a
Premier Account, signing up for technical updates, accessing Live Help, and
other situations), we are registering you on this site. Besides storing
your e-mail ID, we store information you have provided within “My Contact
Information” within Profile/Preferences, and
any information you have provided when applying for a Premier Account. We use
this information to save you the time of re-entering on “Contact Us” forms, My
Custom Compound application, and other areas on the site. We may also use this
information to send you confirmations, special offers, surveys, and other
information as required or in order to contact you. We recommend you protect
your information with a password within Profile/Preferences.
You may permanently cancel your registration to this website at any time
by completing the Cancel My Account
Form . By canceling your account you will lose access to various
information and applications on this website, Premier access (if you are a
Premier member), and any subscriptions or other e-mail offers you have
If you do not wish to receive unsolicited e-mail from Dow Corning, which may
occur as a direct result of providing your e-mail address to this website, you
may unsubscribe from our mailing list within Profile/Preferences.
3. i Dow Corning’s Use of "Cookies"
work more efficiently, as well as to find out about the users of our site.
Each time you access our website without Cookies, you will see a prominent
navigate the website following access to this initial page, you indicate your
ii What are Cookies?
Cookies are small text files that are placed on your computer’s hard drive
work more efficiently, as well as to provide information to us about the users
of the site.
Whenever you provide us your e-mail address (e.g. completing a “Contact Us”
form, accessing an application, applying for a Premier Account, signing up for
technical updates, and other situations), we place a Cookie with your e-mail
address and a unique identifier created by our site on the computer you are
using at the time. Cookies can be deleted or
blocked as explained below.
iii Cookies We Use
So you do not have to enter your e-mail address each time you visit this
site and/or each time you submit a “Contact Us” form.
To track usage, so we can improve the site’s navigation, layout, and
general design. To determine what is useful to users of the site.
To determine areas you are interested in so that we are better able to
We also place non-personally identifiable information in other Cookies such
as Country and Language so you do not need to re-enter this information each
time you visit this site.
We place Cookies with non-personally identifiable information such as last
visit date, number of visits, survey and other information in order to not
display information/offers you have already seen.
You can find more details about exactly which Cookies we use and why in the
By using our website you may also receive third party Cookies, as defined in
the above list.
iv. Managing Cookies –
Deleting and Blocking
To manage Cookies stored on your computer, locate your browser-specific
Options menu and delete the Cookie files.
If you have modified the default settings of your browser so that Cookies
are deleted every time you close it, your preferences will not be saved. You
will be asked again whether you accept Dow Corning website to install
Cookies on your computer each time you open your browser and visit our site.
Consider changing your settings if you don’t want the Cookie banner to appear
each time you visit our site.
Note that turning your Cookies off within your browser will mean that
several portions of the site will not be accessible to you.
It is recommended that you protect your information with a password so that
people cannot access your Profile/Preferences, should someone else access this
site on a PC where we have placed a Cookie for you. You may protect your
information with a password within Profile/Preferences.
4. Use of Purchased Mailing Lists
We do purchase/rent/lease e-mail lists for which we do not have direct
access to the addresses and therefore are unable to remove you from the e-mail
communication if you have previously unsubscribed from receiving communications
from Dow Corning. We rely on the fact that you gave permission to the
owner of the purchased/rented/leased e-mail list and therefore we are in
compliance with this Privacy Statement.
5. Protection of Information
Dow Corning uses state-of-the-art technology to safeguard your information
in a secure manner. Should you choose to protect your information with a
password, your account information will be encrypted using SSL (Secure Sockets
Layer). You may edit your information at any time by using your password.
Dow Corning takes steps to ensure that your information is treated securely
and in accordance with the relevant terms and conditions and this privacy
policy. Unfortunately data transmission over the Internet cannot be guaranteed
as 100% secure. Therefore, while we strive to protect your information, Dow
Corning cannot ensure or warrant the security of this site, and you use it at
your own risk.
Dow Corning will release customer's Personal Information if required to do
so by law or by search warrant, subpoena or court order.
The Dow Corning website is currently hosted in the United States. The fact
that your data is being processed outside the European Economic Area may mean
that your rights under EU Data Protection legislation are adversely affected or
inapplicable. By submitting your personal data through this website, you shall
be consenting to its being processed by Dow Corning Corporation on servers
located outside the European Economic Area.
6. Notification of Changes
this privacy statement and other places we deem appropriate so our users are
always aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. We will use information in
accordance with the privacy statement under which the information was
collected. Please check back often for updates.